Customer reviews of Motorgurus

By Anonymous on 25 April 2021 | Purchase not verified

We went to see a car that was advertised as 'excellent bodywork'. I had asked the chap on the phone if it was all in good condition and working and he said yes. We drove about 40 minutes to get there, only to find that the car had been in an accident and was badly dented and damaged (which, when we look again, could be seen on the photos, but actually just look like reflections at a glance, which is all we did when we looked at the advert); on top of this, there was clear rust on the rear wheel arch (which couldn't be seen on the photos), which is very poor on a car that is only 6 years old, and certainly doesn't constitute 'excellent' by any stretch of the imagination. We walked away immediately, having wasted nearly two hours and a couple of gallons of fuel and will not be returning to this dealership.

By Md N on 22 April 2021 | Purchase not verified

Hi Eddie, please tell me will I get my deposit back or not? Don't keep me on hold. Don't give me excuses like you send the car for MOT and service if the case think if I came and didn't like the car you'll still keep my deposit. When I spoke with you by phone you told me this deposit refund available now what happened.

By Anonymous on 11 April 2021 | Purchase not verified

i just want to say a big thankyou for my new car. The service was brilliant from start to finish. Thank you to Simon,he was a really big help, any questions i had he had the answers, defanitley 100% recommended.

Reply from Motorgurus on 16/04/21

Thank you very much for your positive review. Kindest of regards Motorgurus Team. P.s Happy motoring ***

By Jacqueline Y on 31 January 2021 | Purchase not verified

I have been looking for my dream car for months and finally found it at Motorgurus. The service I received was impeccable 👌 the team especially the manager were absolutely amazing. They answered all of my questions with professionalsim and patience. The car is great. I would highly recommend them. Thank you for a great car shopping experience.

By alan S on 06 November 2020 | Purchase not verified

Sold me a warranty included in the price of my car and said it was a very reputable warranty company but then they did not pay for the warranty so i have no warranty on my car therefore reported them to trading standards would never used dealership again

By Jose V on 02 October 2020 | Purchase not verified

Paid £100 deposit to hold a car for me, Next day found out I was being made redundant due to Covid 19 and could not go ahead with the purchase. Requested a refund, Despite being told twice on seprate occasions money would be in my account that day, Still have not received it.

By Charleen K on 26 July 2020 | Purchase not verified

Sammy is a great guy, was nothing but helpfull from when we arrived to leaving with my new car cheers sammy

By Anth M on 16 May 2020 | Purchase not verified

These guys couldn't do enough for me and my wife, very helpful wayyyy beyond the call of duty

By Sophie T on 07 May 2020 | Purchase not verified

Very nice gentleman, As a woman I was slightly weary of buying a car but this gentleman was so helpful and guided me so well. I bought Mini Countryman and it drives excellent it’s in perfect condition. Brilliant price! Excellent customer service, for my next car I will br shopping with motor gurus without a doubt. Thank you so much!

By Michael L on 20 February 2020 | Purchase not verified

Absolutely worth a visit, this guy will look after you. And ladies, he's also looking for a life partner.