Customer reviews of Motorgurus

By SHEILA D on 04 June 2019 | Verified purchase

The best experience I've encountered when buying a car. Pleasantly surprised by the guidance and conversation. It was made simple for me to pick a car. Very informative good knowledge of every car. I would buy again.

By SARAH W on 01 June 2019 | Verified purchase

Absolutely brilliant place to buy any used cars 5* customer service 5* car deals 5* overall for the entire experience manager and all his team went above and beyond to find us the best deal on the car of our choice highly recommended

By Jacqueline W on 06 May 2019 | Verified purchase

Found my perfect car at a great affordable price, the sales manager was helpful throughout, and took a lot of time to answer all my questions. The sale didn't feel rushed at all in fact the total opposite , I felt very relaxed and at ease from start to finish. I have recommended motogurus to friends and family and hopefully will be back to buy my son a car in the near future.

By martin J on 03 May 2019 | Verified purchase

The service was absolutely great, my first time buying a car and I got walked through the process with ease. No hassle what so ever. Would recommend in a heartbeat.

By lynda G on 25 April 2019 | Verified purchase

Fantastic quality service , friendly staff the owner is a delight to do business with very honest trustworthy and reliable

By Anonymous on 25 April 2021 | Purchase not verified

We went to see a car that was advertised as 'excellent bodywork'. I had asked the chap on the phone if it was all in good condition and working and he said yes. We drove about 40 minutes to get there, only to find that the car had been in an accident and was badly dented and damaged (which, when we look again, could be seen on the photos, but actually just look like reflections at a glance, which is all we did when we looked at the advert); on top of this, there was clear rust on the rear wheel arch (which couldn't be seen on the photos), which is very poor on a car that is only 6 years old, and certainly doesn't constitute 'excellent' by any stretch of the imagination. We walked away immediately, having wasted nearly two hours and a couple of gallons of fuel and will not be returning to this dealership.

By Md N on 22 April 2021 | Purchase not verified

Hi Eddie, please tell me will I get my deposit back or not? Don't keep me on hold. Don't give me excuses like you send the car for MOT and service if the case think if I came and didn't like the car you'll still keep my deposit. When I spoke with you by phone you told me this deposit refund available now what happened.

By Anonymous on 11 April 2021 | Purchase not verified

i just want to say a big thankyou for my new car. The service was brilliant from start to finish. Thank you to Simon,he was a really big help, any questions i had he had the answers, defanitley 100% recommended.

Reply from Motorgurus on 16/04/21

Thank you very much for your positive review. Kindest of regards Motorgurus Team. P.s Happy motoring ***

By Jacqueline Y on 31 January 2021 | Purchase not verified

I have been looking for my dream car for months and finally found it at Motorgurus. The service I received was impeccable 👌 the team especially the manager were absolutely amazing. They answered all of my questions with professionalsim and patience. The car is great. I would highly recommend them. Thank you for a great car shopping experience.

By alan S on 06 November 2020 | Purchase not verified

Sold me a warranty included in the price of my car and said it was a very reputable warranty company but then they did not pay for the warranty so i have no warranty on my car therefore reported them to trading standards would never used dealership again